Portfolio
Independent projects
In progress (coming soon)...
Meta Reality Labs
Over the course of 4 years at Meta Reality Labs (also known as Facebook Reality Labs and AR/VR) I have designed and executed over 50 studies leading to changes in product direction and to improvements in user experience & accessibility for products ranging from 3D photos and AR experiences, through avatars and AI, to internal developer platforms. Due to the confidentiality of my work I cannot reveal details of my research. However, I will list the methods, scope, and the impact of my research.
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Scope:
Wearable technology & their companion apps, AR experiences in headset and on mobile, internal developer platforms, social media, 3D photos, digital accessibility, retail demo, AI, avatars & avatar experiences​
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Methods:
Usability, concept, and prototype testing, diary studies, semi-structured interviews, intercept studies, product audits, heuristic evaluations, internal & external surveys, benchmarking, card sorting, dogfooding, fishfooding, quality tracking, competitive analysis.
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Impacts & Outcomes:
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Provided hundreds of actionable recommendations for product direction and feature prioritization that lead to product improvement.
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Supported the development and Beta release of a creative AR tool for Instagram through foundational research exploring concepts for new content formats and self-representation as well as low, medium, and high fidelity prototype testing, diary study with Alpha users, and post-launch surveys to track user experience and sentiment.
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Informed future AR and VR input and interactions for AR objects, including Instagram for AR.
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Informed OOBE instructions for wearable technology and provided recommendations for improvements via testing and competitor audits.
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Brought an accessibility perspective to wearable companion app design through AX app audits and interviews with people with disabilities.
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Established quality tracking and baselines for developer and designer experiences on internal developer platforms.​
One of the first project I worked on while at Reality Labs were 3D photos. I've surveyed 3D photo users on their experience and provided recommendations to the computational photography team.
Currently, I support the RayBan Meta foundational experiences (incl. OOBE) and companion app teams as well as the Meta View developer platform team.
3D Photos
RayBan Meta & Meta View
HWUX Group @ Google
During the first 10 months at Google I have worked on 23 research projects averaging around 2 projects per month. Due to the confidentiality of my work I cannot reveal details of my research. However, I will list the methods, scope, and the impact of my research.
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Scope:
As a UX researcher at Google I primarily worked on future Pixel phones and their hardware elements, focusing on: form factor, rapid iteration, concept products and features, natural use, placement of internal components, out-of-the-box experiences, and usability.
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Methods:
Beta testing, literature reviews, conjoint analysis, benchmarking, comparison, studies, surveys, prototype evaluations, diary studies, and usability studies.
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Impacts & Outcomes:
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Informed the size & form factor design of 2020 & 2021 smartphones.
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Helped in rapid iteration of a product after release date, provided actionable feedback about haptics of the hardware, informed change for haptics of the hardware product.
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Informed future product development of novel hardware input.
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Literature reviews informed study design.
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Impacted features and usability design of a novel and not yet released concept product for 2020 which involved camera use and software.
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Tested and prepared the custom wearable bands for A Space For Being project for the Milan Design Week exhibit.
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Informed design for the form factor (size and weight) and how people naturally use the hardware product.
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Informed the placement of internal components for a hardware product being in development for 2020.
Care instructions icon
Via semi structured interviews and OOBE, I gathered consumer perceptions and understanding of standard cleaning icons in the context of phone cases. This research informed the final design of the Pixel 4 fabric cases.
I assisted in data collection which improved the functioning of the wristband used during the 2019 Design Week in Milan.
